Question 1

What is Keelo and how does it work?

Accepted Answer

Keelo is an autonomous intelligence platform that connects to your business data sources (Shopify, HubSpot, Google Analytics, Meta Ads, etc.) and continuously monitors for patterns, anomalies, and opportunities. Our AI agents work 24/7 to surface actionable insights and can automatically execute strategies like pausing underperforming ads or flagging at-risk customers.

Question 2

What data sources does Keelo integrate with?

Accepted Answer

Keelo integrates with 50+ platforms including Shopify, HubSpot, Google Analytics 4, Meta Ads, Google Ads, Klaviyo, Stripe, TikTok, Slack, Intercom, and many more. Most integrations take less than 60 seconds to set up via OAuth.

Question 3

How is Keelo different from traditional analytics dashboards?

Accepted Answer

Traditional dashboards require you to ask questions and manually analyze data. Keelo flips this: our autonomous AI agents proactively scan your data to find insights you didn't know to look for. Instead of dashboards that show what happened, Keelo tells you what to do about it.

Question 4

What are autonomous AI agents?

Accepted Answer

Autonomous AI agents are specialized algorithms that continuously monitor specific aspects of your business. For example, the 'Churn Risk Hunter' monitors customer behavior patterns to identify at-risk customers before they leave. Each agent is purpose-built for specific patterns and runs 24/7 without human intervention.

Question 5

How long does it take to see results with Keelo?

Accepted Answer

Most customers see their first actionable insights within 24 hours of connecting their data sources. The AI agents begin analyzing patterns immediately, and the system gets smarter over time as it learns your business context.

Question 6

Is my data secure with Keelo?

Accepted Answer

Yes. Keelo uses enterprise-grade security including SOC 2 Type II compliance, end-to-end encryption, and never stores raw customer PII. We connect via secure OAuth and only access the data needed for analysis. You can revoke access at any time.

Question 7

Can Keelo take actions automatically or only make recommendations?

Accepted Answer

Both. Keelo can operate in recommendation-only mode where it surfaces insights for human review, or in autonomous mode where it executes pre-approved actions like pausing ads, updating segments in Klaviyo, or sending Slack alerts. You control the level of automation.

Question 8

What industries is Keelo best suited for?

Accepted Answer

Keelo is built for e-commerce brands (DTC, Shopify stores) and B2B SaaS companies. If you're running paid advertising, managing customer relationships, or tracking revenue metrics across multiple platforms, Keelo can help you find hidden opportunities and revenue leaks.

Question 9

How does Keelo's pricing work?

Accepted Answer

Keelo offers flexible pricing based on your data volume and the number of integrations. We offer a free trial so you can see the platform in action with your own data. Contact us for a custom quote based on your specific needs.

Question 10

What is a DecisionTrace?

Accepted Answer

A DecisionTrace is Keelo's transparency feature that shows exactly how the AI reached a conclusion. For every insight, you can see the data points analyzed, the reasoning chain, confidence score, and recommended actions. This ensures you understand the 'why' behind every recommendation.

Question 11

Can I ask questions in natural language?

Accepted Answer

Yes. Keelo includes a natural language interface where you can ask questions like 'Why did revenue drop last week?' or 'Which products have the highest return rate?' and get instant answers with full context and recommended actions.

Question 12

How does Keelo handle cross-source data analysis?

Accepted Answer

Keelo's 'Brain' connects data across all your sources to find correlations humans miss. For example, it might discover that customers who engage with a specific email campaign and then visit a particular product page have 3x higher conversion rates. This cross-source intelligence is a key differentiator.

Question 13

Do I need technical expertise to use Keelo?

Accepted Answer

No. Keelo is designed for marketing, sales, and operations teams. There's no coding required. Setup takes minutes via OAuth, and insights are delivered in plain English with clear recommended actions.

Question 14

What kind of support does Keelo offer?

Accepted Answer

All customers get access to our knowledge base and email support. Business and Enterprise plans include dedicated success managers, custom onboarding, and priority support. We also offer implementation services for complex integrations.

Question 15

Can I try Keelo before committing?

Accepted Answer

Absolutely. We offer a free trial that lets you connect your data sources and see real insights from your own business data. No credit card required to start. Book a demo to see Keelo in action with your specific use case.

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